Clinical Psychology 18 (2025), 1-2, 33-48


Review

Psychology behind the Emergence and Development of Police Negotiations


Ivana Glavina Jelaš - Veleučilište kriminalistike i javne sigurnosti, Avenija Gojka Šuška 1, Zagreb
Franjo Filipović - Zapovjedništvo za intervencije, Ilica 335, Zagreb
Josip Kosantek - Jedinica specijalne i interventne policije, Oranički odvojak 2, Zagreb

https://doi.org/10.21465/2025-KP-1-2-0003

Fulltext (croatian, pages 33-48).pdf


Abstracts
Research as well as everyday police practice around the world consistently show that police negotiations are one of the most effective police tools for resolving all types of crisis interventions peacefully with almost 100% efficiency, that is, without the use of force. Police negotiations emerged in the USA in the 1970s as an alternative to the then-current method of resolving crisis situations based solely on tactical interventions, which often resulted in the demise of a large number of police officers, victims, hostages and perpetrators. They quickly proved to be an extremely effective way to resolve crisis interventions and are now present in almost all police systems and organizations in the world. Psychology as a discipline has been part of police negotiations since their inception as one of the pioneers of police negotiations was a psychologist. To date, several different police negotiation models have been developed, and the most effective and recent models were created based on psychological and therapeutic principles and techniques. This paper will present the emergence of police negotiations in the world and in Croatia by presenting the aforementioned models from the earliest to the most recent.

Keywords
police negotiations, crisis interventions, negotiation models



© Naklada Slap, with you since 1985. All rights reserved.
Kontakt: Head office

NAKLADA SLAP d.o.o.
Dr. Franje Tuđmana 33, 10450 Jastrebarsko

+ 385 (0)1 6281 774
nslap@nakladaslap.com
Branch office

NAKLADA SLAP
Centar za edukacije i istraživanja
Miramarska cesta 105, 10000 Zagreb
+ 385 (0)1 6313 044
zagreb@nakladaslap.com